Help for shop owners · AI shopping
How to check your shop is ready for AI shopping
A check you can do yourself: first the store, then your products, then your public pages.
1. The store
- Your plan is the Starter plan or higher (not a development store).
- The online store is not password-protected (Online Store > Preferences).
- Your refund policy, privacy policy and terms of service are set (Settings > Policies). Shopify asks for all three to sell through ChatGPT.
- You ship to the countries the AI shopping channels you care about reach (Settings > Shipping and delivery, and Settings > Markets). Shopify's ChatGPT page says the shop must sell to customers in the United States.
2. Your products
For each product you want shoppers to find: status Active, published to the Online Store (or Headless or Hydrogen) channel, not hidden from search engines, and with a title, an image, a price above zero and a web address. In the Products list you can filter by status and by sales channel to find the ones that are not.
3. Your public pages
- Your product pages show the name, an image, the price and whether it is in stock, and these agree with your Shopify admin.
- Your robots.txt file (the file that tells automated readers what they may visit) does not block the AI search tools you want to read your shop.
- Your policy pages can be opened from your shop.
The free shop check does this third step for you, from your public pages only.
More help: Why did my products disappear from AI shopping? · What Shopify Catalog needs from a product · All help pages
Shopify's own pages
- Shopify Help Center: Agentic storefronts requirements
- Shopify Help Center: Shopify Catalog requirements
- Shopify Help Center: Selling on ChatGPT
- Shopify Help Center: the Agentic page in your Shopify admin
Plain-English help from GAIP, based on Shopify's published pages linked below. Shopify changes its rules; its own pages are the authority. Not advice, and no AI service publishes which shops it shows, so nobody can promise placement.
Check your shop for free
The free shop check works today on any shop: it reads your public pages and shows whether your store policies, product details and AI search tool access look right, with the time it checked. Check your shop.
Coming soon for Shopify shops (not yet available): GAIP: AI Shopping Alerts, an app that checks every product daily and emails you when one goes missing from Shopify Catalog, with the likely cause. What the Shopify app does.