Help for shop owners · AI shopping
AI shopping help for shop owners
More shoppers now ask AI assistants to find products. These pages explain, in plain English, what Shopify publishes about how products reach those assistants, and how to check your own shop.
Why did my products disappear from AI shopping?
The usual reasons a Shopify product is missing from Shopify Catalog, the list AI shopping assistants such as ChatGPT and Copilot draw on, and what to change. Free shop check included.
What Shopify Catalog needs from a product
What Shopify publishes that a shop and each product need for Shopify Catalog: plan, store access, product status, sales channel, title, image, price, web address and store policies.
How to check your shop is ready for AI shopping
A step-by-step check you can do yourself in your Shopify admin, plus a free check of your public pages: policies, product details and AI search tool access.
Plain-English help from GAIP, based on Shopify's published pages linked below. Shopify changes its rules; its own pages are the authority. Not advice, and no AI service publishes which shops it shows, so nobody can promise placement.
Check your shop for free
The free shop check works today on any shop: it reads your public pages and shows whether your store policies, product details and AI search tool access look right, with the time it checked. Check your shop.
Coming soon for Shopify shops (not yet available): GAIP: AI Shopping Alerts, an app that checks every product daily and emails you when one goes missing from Shopify Catalog, with the likely cause. What the Shopify app does.